Know which season accounts won't renew while there's still a season left

Scan frequency is the loudest early signal: accounts that renew and then stop showing up rarely renew again. Synopsis joins gate scans, seat utilization, CRM touches, email opens, and payment-plan status per account, so the risk score moves months before the renewal invoice does. Where you run mobile ordering or a loyalty tender, an account's own spend joins the score too. It brings the records together for analysis; it doesn't replace your systems of record.

StellarAlgo is a fan CDP, and the ECHL provides it league-wide, so it profiles and segments your fans. Synopsis is the warehouse underneath: the StellarAlgo segments land in it next to your ticketing scans, your CRM touches, your payment plans, and your GL, so a question that crosses all of them is one query and every number traces back to its source. We read the CDP rather than replace it, and your first connected systems start answering in days rather than quarters, so the first ranked call list lands before your next homestand.

Two seasons of scans is comfortable and one is workable. With a single season we score each account against its own within-season baseline instead of year over year. The score sharpens once a second season lands, and the ranked call list is usable from the first homestand either way.

Yes. Ticketmaster Archtics season accounts and scan history and HubSpot engagement land in one warehouse keyed to the same fan and account, so a renewal-risk list reads from attendance and spend, not just from email opens. The same holds for vivenu, Paciolan, SeatGeek, Etix, Mailchimp, StellarAlgo, and the rest of a club's systems.

Usually, yes. The AI builds the connector from an export or an API, and a new system is typically flowing in days. If it can produce a file, it is a candidate.

Your first connected systems are answering questions in about 48 hours, and a full rollout lands in days, not a multi-quarter data project.

No. We configure your warehouse with you and connect the systems you already run; your team just asks questions in plain English. Nobody has to write SQL or babysit pipelines unless they want to.

No. Your systems of record — ERP, CRM, accounting, and the rest — stay exactly where they are. Synopsis sits on top and joins them into one place you can query, so you report across everything instead of exporting from each tool.

Your data stays in your own warehouse — we don't keep a copy. Access is governed per user and every query is audit-logged. Synopsis is SOC 2 Type II, and you can review our live security posture in the Trust Center.

BI tools chart data that something else already had to clean and join. Synopsis does that upstream work — connecting your systems, resolving entities, and enforcing your metric definitions — then answers in plain English, builds the dashboards, and traces every number back to its source.