Get Help

We're here to help you get the most out of Synopsis

How to Get Support

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Chat in the App

Log in to Synopsis and use the built-in chat to ask questions, get help with your data, or troubleshoot issues directly with our AI assistant.

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Email Support

Send us an email at support@getsynopsis.ai and our team will get back to you promptly.

Using In-App Chat

The fastest way to get help is through the chat feature built into Synopsis. Here's how:

  1. Log in to your Synopsis account at getsynopsis.ai
  2. Click the chat icon in the bottom-right corner of any page
  3. Type your question or describe the issue you're experiencing
  4. Our AI assistant will help you right away, or connect you with your account manager for more complex questions

What We Can Help With

Our support team can assist you with:

  • Data Questions — Understanding your data, running queries, and building reports
  • Connector Setup — Connecting new data sources and troubleshooting integrations
  • Account Management — User access, permissions, and billing inquiries

Not a Customer Yet?

If you'd like to learn more about how Synopsis can help manage your business data, reach out to demo@getsynopsis.ai to schedule a demo.

Questions? Reach us anytime at support@getsynopsis.ai