For GPO Chargeback & Contracts Teams
Chargeback disputes resolved in days, with the contract price and the invoice on the same screen
You bill the member at the GPO price, charge the difference back to the manufacturer, and part of it comes back denied, short paid, or aged past 30 days.
A data warehouse built specifically for GPO chargeback and contracts teams at medical and lab distributors. Connect Prophet 21, GHX, your contract price files, and the GL. Live in about 48 hours.
The join, made visible
Every system you run — and the answers you can't get today.
One shared key across every system. No exports, no VLOOKUP — the tools you already run, finally answering the questions that matter.
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Synopsis is a data warehouse for med-surg, lab, and specialty distributors working GPO chargebacks, live on your own systems in about 48 hours. Epicor Prophet 21 invoice lines, GHX EDI 844 and 849 traffic, IMA360 or incentX contract data, the price files, and the Sage Intacct ledger land in one warehouse keyed to the same contract and customer. Questions like which chargebacks are open past 30 days and which orders billed off-contract this week become single queries. Updated August 2026.
Popular pairings
The pairings a chargeback recovery actually turns on.
The claim, the invoice it came from, and the contract price it should have billed at land keyed to the same contract and member.
Prophet 21 + GHX
Synopsis integrates Epicor Prophet 21 invoice lines with GHX EDI 844 and 849 traffic, so an open dispute reads with the invoice and the response that denied it.
Model N + Prophet 21
Synopsis connects Model N contract prices to the Prophet 21 invoice line, so an off-contract bill is caught the week it happens rather than at quarter end.
IMA360 + Sage Intacct
Synopsis joins IMA360 chargeback and rebate positions to the Sage Intacct ledger, so what is claimed and what has actually been credited stop being two numbers.
GHX + Salesforce
Synopsis syncs GPO membership and roster data to the Salesforce account tree, so an eligibility denial can be answered with the roster in evidence.
Vistex + GHX
Synopsis integrates Vistex contract terms with EDI 845 price updates, so the effective date that governs a disputed line is unambiguous.
Prophet 21 + Sage Intacct
Synopsis joins Prophet 21 invoices to Sage Intacct credit postings, so recovered dollars are traceable back to the claim that produced them.
Questions
Answers before you ask.
Can it put the contract price and the invoice on the same screen?
Yes, that's the defining join. Invoice lines from your ERP, the governing GPO contract price, and the EDI 844 and 849 traffic land in one warehouse keyed to contract, member, and SKU, so an open dispute reads with both prices side by side and its evidence attached. Synopsis brings the records together for analysis; it doesn't replace your systems of record.
Can it catch off-contract billing before it becomes a chargeback dispute?
Yes. New invoice lines read against the latest EDI 845 price updates and the contract effective dates, so an order billed at a stale price is flagged the week it ships instead of coming back a quarter later as a denial.
A manufacturer denied the claim on roster eligibility. How do we prove otherwise?
Pull the claim. We load roster versions with their effective dates, so a claim reads against the roster and the contract price that were in force on the ship date, next to the invoice line and the 849 that denied it. You resubmit with the evidence attached instead of rebuilding it from three exports.
Does Synopsis integrate Prophet 21 with GHX?
Yes. Prophet 21 invoice lines and GHX EDI 844 and 849 chargeback traffic land in one warehouse keyed to contract and customer, so billed price against contract price is one query. The same holds for NetSuite, Dynamics 365, Model N, Vistex, IMA360, TrueCommerce, and the rest of a distributor's systems.
We run a system that isn't listed here. Can you connect it?
Usually, yes. The AI builds the connector from an export or an API, and a new system is typically flowing in days. If it can produce a file, it is a candidate.
How long until we can start asking questions?
Your first connected systems are answering questions in about 48 hours, and a full rollout lands in days, not a multi-quarter data project.
Do we need a data team or anyone who knows SQL?
No. We configure your warehouse with you and connect the systems you already run; your team just asks questions in plain English. Nobody has to write SQL or babysit pipelines unless they want to.
Does Synopsis replace the software we already use?
No. Your systems of record — ERP, CRM, accounting, and the rest — stay exactly where they are. Synopsis sits on top and joins them into one place you can query, so you report across everything instead of exporting from each tool.
Where does our data live, and is it secure?
Your data stays in your own warehouse — we don't keep a copy. Access is governed per user and every query is audit-logged. Synopsis is SOC 2 Type II, and you can review our live security posture in the Trust Center.
How is this different from a BI tool or a stack of dashboards?
BI tools chart data that something else already had to clean and join. Synopsis does that upstream work — connecting your systems, resolving entities, and enforcing your metric definitions — then answers in plain English, builds the dashboards, and traces every number back to its source.
Get started
See it on your own data.
Most demos take about 30 minutes. Bring a question you've been waiting months to answer — we'll reply within 24 hours.
Book a 30-minute demo
See Synopsis run against gpo chargeback recovery data.
We'll be in touch within 24 hours.
