The EMR, the clearinghouse, and the PT affiliate never share a patient story

The converted half comes from your claims. Every claim for a rendered service carries the referring provider NPI, so Synopsis reads athenahealth charges and Waystar remits together and reports procedures, collections, and quarter over quarter change per referring provider. The referrals that never converted are a harder question: athenahealth processes outbound referrals and files an inbound one as a chart document, so the denominator only exists where your front desk logs inbound referrals at intake. Synopsis reads that intake log where you keep one, and either way it tells you which referrers have gone quiet on converted volume. Synopsis brings the records together for analysis; it doesn't replace your systems of record.

Yes, we sign a business associate agreement before any patient data moves. Your warehouse runs in your own environment, so PHI stays where it already lives and we don't keep a copy. We scope the fields we bring across to what your questions actually need, so a denial or referral question doesn't pull a whole chart.

Yes. WebPT, Prompt Health, or whichever therapy EMR the affiliate runs lands in the same warehouse as your EMR, keyed to the same patient, so a referred episode reads with the procedure that sent it: whether therapy started, how many visits it ran, and what it collected. Where the affiliate is a separate legal entity, the agreements are papered for that entity before any data moves.

Yes. athenahealth encounters and Waystar claims and denials land in one warehouse keyed to the same patient and procedure, so denial patterns read against the authorisations and referrals behind them in one query. The same holds for eClinicalWorks, NextGen, WebPT, Brightree, and the payer portals your billing team works from.

Usually, yes. The AI builds the connector from an export or an API, and a new system is typically flowing in days. If it can produce a file, it is a candidate.

Your first connected systems are answering questions in about 48 hours, and a full rollout lands in days, not a multi-quarter data project.

No. We configure your warehouse with you and connect the systems you already run; your team just asks questions in plain English. Nobody has to write SQL or babysit pipelines unless they want to.

No. Your systems of record — ERP, CRM, accounting, and the rest — stay exactly where they are. Synopsis sits on top and joins them into one place you can query, so you report across everything instead of exporting from each tool.

Your data stays in your own warehouse — we don't keep a copy. Access is governed per user and every query is audit-logged. Synopsis is SOC 2 Type II, and you can review our live security posture in the Trust Center.

BI tools chart data that something else already had to clean and join. Synopsis does that upstream work — connecting your systems, resolving entities, and enforcing your metric definitions — then answers in plain English, builds the dashboards, and traces every number back to its source.