For Surgical Instrument Makers
Trace a complaint to the lot, the account, and the true revenue.
FDA quality regulation forces a validated quality system separate from your ERP and your distributor/GPO chargeback data — so no one can trace a field complaint back to the lot, the customer, or the true cost of the recall it might trigger.
The join, made visible
Every system you run — and the answers you can't get today.
One shared key across every system. No exports, no VLOOKUP — the tools you already run, finally answering the questions that matter.
Good morning, Morgan.
Q3 Revenue Review
Renewal due in 71 days. Usage down 12% QoQ and two support escalations open — flagged at risk by the renewal model.
Questions
Answers before you ask.
Will connecting to our validated eQMS break validation?
Synopsis reads from your eQMS into a separate warehouse and does not change it, so your validated quality system keeps operating exactly as it does today while its data becomes queryable alongside ERP and chargeback data.
Do we need a data team?
No. Synopsis builds and maintains the shared lot/UDI key across your systems, so quality and finance can answer who has the affected product and what you actually got paid without a data hire.
Can it handle our traceability and chargeback volume?
Yes. Lot genealogy, UDI records, complaints, and multi-year chargebacks run into millions of rows; the AI writes SQL against the warehouse rather than reading raw data, so compliance and net-revenue questions stay affordable to run continuously.
How does this help FDA inspection readiness?
Lot-to-customer traceability queries that used to take days of manual system-hopping become a single query, so inspection response is measured in minutes.
Do we need a data team or anyone who knows SQL?
No. We configure your warehouse with you and connect the systems you already run; your team just asks questions in plain English. Nobody has to write SQL or babysit pipelines unless they want to.
Does Synopsis replace the software we already use?
No. Your systems of record — ERP, CRM, accounting, and the rest — stay exactly where they are. Synopsis sits on top and joins them into one place you can query, so you report across everything instead of exporting from each tool.
Where does our data live, and is it secure?
Your data stays in your own warehouse — we don't keep a copy. Access is governed per user and every query is audit-logged. Synopsis is SOC 2 Type II, and you can review our live security posture in the Trust Center.
How is this different from a BI tool or a stack of dashboards?
BI tools chart data that something else already had to clean and join. Synopsis does that upstream work — connecting your systems, resolving entities, and enforcing your metric definitions — then answers in plain English, builds the dashboards, and traces every number back to its source.
Get started
See it on your own data.
Most demos take about 30 minutes. Bring a question you've been waiting months to answer — we'll reply within 24 hours.
Book a 30-minute demo
See Synopsis run against surgical and medical instrument manufacturing data.
We'll be in touch within 24 hours.
