For IT Solution Providers & MSPs
You unify IT for clients. Synopsis unifies yours.
Your PSA, RMM, distributor portals, CRM, and accounting each hold the same client under a different ID, so a question as basic as which clients are unprofitable after hardware cost and ticket load means exporting from five consoles into a spreadsheet.
The join, made visible
Every system you run — and the answers you can't get today.
One shared key across every system. No exports, no VLOOKUP — the tools you already run, finally answering the questions that matter.
Good morning, Morgan.
Q3 Revenue Review
Renewal due in 71 days. Usage down 12% QoQ and two support escalations open — flagged at risk by the renewal model.
Questions
Answers before you ask.
We sell IT — why buy this instead of building it?
Because your internal tooling isn't billable and gets the least investment. Synopsis stands up the PSA-RMM-distributor-accounting join without pulling your engineers off client work.
Do we need a data team?
No. Synopsis is built for owner-operated providers with no internal BI function; your PSA administrator or ops manager asks in plain English.
Can it reason over millions of RMM events?
Yes. The AI writes SQL against the warehouse and returns aggregated answers, so full-fleet monitoring history is reasoned over without pasting raw telemetry into a chat window.
We just acquired another MSP. Can it merge the two client bases?
Yes. Reconciling two RMM and PSA instances onto one client key is exactly the join Synopsis builds once, centrally.
Do we need a data team or anyone who knows SQL?
No. We configure your warehouse with you and connect the systems you already run; your team just asks questions in plain English. Nobody has to write SQL or babysit pipelines unless they want to.
Does Synopsis replace the software we already use?
No. Your systems of record — ERP, CRM, accounting, and the rest — stay exactly where they are. Synopsis sits on top and joins them into one place you can query, so you report across everything instead of exporting from each tool.
Where does our data live, and is it secure?
Your data stays in your own warehouse — we don't keep a copy. Access is governed per user and every query is audit-logged. Synopsis is SOC 2 Type II, and you can review our live security posture in the Trust Center.
How is this different from a BI tool or a stack of dashboards?
BI tools chart data that something else already had to clean and join. Synopsis does that upstream work — connecting your systems, resolving entities, and enforcing your metric definitions — then answers in plain English, builds the dashboards, and traces every number back to its source.
Get started
See it on your own data.
Most demos take about 30 minutes. Bring a question you've been waiting months to answer — we'll reply within 24 hours.
Book a 30-minute demo
See Synopsis run against it solution providers & msps data.
We'll be in touch within 24 hours.
