A recall answered in hours: every customer, every lot, every ship date

Yes. WMS lot receipts, ERP orders and invoices, and carrier ship confirmations land in one warehouse keyed to the same lot, SKU, and customer, so the trace runs both directions: from a recalled lot out to every customer and ship date, or from a complaint back to the receipt and the purchase order. What is still on hand reconciles against the quarantine daily until close-out. Synopsis brings the records together for analysis; it doesn't replace your systems of record.

21 CFR 821.30 asks a distributor of a tracked device to hold the lot number, the serial number, the expiration date, the ship date and the destination, and to produce them within five working days of a manufacturer request or ten working days of an FDA request. Synopsis puts those records in one queryable place: your WMS supplies the lot, serial and expiration, your ERP and carrier files supply the ship date and the destination, and AccessGUDID resolves a device identifier to your SKU. GUDID itself carries the device identifier only, never the lot, which is why the WMS side of the join does the work. Synopsis makes the data queryable; it doesn't certify FDA compliance, and your quality system stays the system of record.

No. That split is the usual one. The WMS supplies the lot, serial, and expiration, the ERP supplies the order, the customer, and the invoice, and the carrier files supply the ship date and the delivery scan. We key all three to the same lot and customer, and that is the join the trace runs on.

Yes. Prophet 21 order and invoice history and WMS lot receipts land in one warehouse keyed to the same lot, so every customer, ship date, and remaining unit for a recalled lot is one query. The same holds for Infios, Körber, Blue Yonder, Epicor WMS, ShipStation, and the rest of a distributor's systems.

Usually, yes. The AI builds the connector from an export or an API, and a new system is typically flowing in days. If it can produce a file, it is a candidate.

Your first connected systems are answering questions in about 48 hours, and a full rollout lands in days, not a multi-quarter data project.

No. We configure your warehouse with you and connect the systems you already run; your team just asks questions in plain English. Nobody has to write SQL or babysit pipelines unless they want to.

No. Your systems of record — ERP, CRM, accounting, and the rest — stay exactly where they are. Synopsis sits on top and joins them into one place you can query, so you report across everything instead of exporting from each tool.

Your data stays in your own warehouse — we don't keep a copy. Access is governed per user and every query is audit-logged. Synopsis is SOC 2 Type II, and you can review our live security posture in the Trust Center.

BI tools chart data that something else already had to clean and join. Synopsis does that upstream work — connecting your systems, resolving entities, and enforcing your metric definitions — then answers in plain English, builds the dashboards, and traces every number back to its source.